I'm just back from a trip to Colorado Springs, and am backed up quite a bit, so expect things to be light this week. This is the first time I've flown Delta since reading about their whizzy cool new ticket counter displays. Unfortunately, they didn't have them in Seatac (and the customer service in Seatac left much to be desired). I did see the new displays in Salt Lake City, and they're very attractive. They have some useful information, like the standby list, boarding times by row, and destination city weather. I don't think that the presence of the displays reduced the number of agents needed at the ticket counter, nor did they appear to reduce the amount of work the agents were doing. I wonder how they justified the ROI on these, or whether they were just cool toys to make Delta look good during the Olympics.